Discussion
Norman provides a lot of good examples throughout all the chapters. This is true about all his books. His books are always insightful, and detailed, however I did get bored when reading the chapters.in this particular book. Perhaps I don't appreciate the material enough. Design of Everyday Things was by far my favourite amongst the Norman books.
I do have to take my hat off to him because his analysis is thorough all the time, and he really went out of his way to explain what complexity was, its causes, and the different types of complexity you have.
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